Restaurant Ratings & Rewards

Knowledge is rewarding

 

Sentis Ratings & Rewards for restaurants is a break-through idea. It provides a platform for customers to rate restaurant services and offers, providing actionable feedback for business looking to continuously improve their bottom line. No more meaningless ‘stars’ or nasty reviews. Sentis Ratings & Rewards is a B2B tool enabling business to track how specific products and locations are performing, while rewarding their customers for their feedback.

Value Your Customers. Value Your Business.

Customers

Focused feedback is a friend and a business goldmine.

Loyalty

Value customer's opinion and they will be back.

Business

Improve and grow based on specific product data.

Brand

Innovate, lead and standout with a customer tool.

Competition

Stay ahead with actionable market intelligence.

Profit

Measure product satisfaction and performance.

Fully Custom

 

Connecting business and customers is all about product experience. Sentis ratings provide product specific feedback, so customers and businesses can get to the point. Businesses can measure changes in real-time such as promotions, staff, menu and anything that impacts customer experience.

Fair Ratings

 

Stars, likes and other rating systems lack information and fairness. For instance: A customer didn’t like an appetizer but liked the entrée part of the dinner. Sentis provides separate ratings that allows the business to improve in the right places, while a ‘stars’ rating fails to distinguish all parts of the experience.

Real-time Custom Dashboard

 

Each location has a customized feedback page. While experiencing the products a customer can access the page and provide specific feedback in real-time. This direct connection provides actionable data allowing the business to monitor and improve their services and offers.

 

Ratings simulation for Ace Pizzaria:
Ace Pizzaria
Delicious
78

Menu

Salad
75
Calamari
84
Soup
45
Beef Au Jus
75
Salmon Tartare
95
Cordial
68

Services

Host
65
Waiter
55
Delay
78
Comfort
52

Ambiance

Seating
71
Music
45
Noise
85
Worthy
69

Cost & Value

Portion
85
Variety
42
Satisfied
75
Clean
39

Presentation

Plating
35
Tables, Counter
34
Bathroom, Floor
45
Social
79

People & Vibe

Socialbility
78
Affluent
24
Intimate
15
Busy
86
Accessible
87
Music
40
Romantic
71
Drinks
85
Sexy Hot
88
Noise
59
Safe
33
Original
78
Stimulating
82
Fashionable
66
Amusing
63
Impressive
59
Rip-off
83
Risky
78
Unfamiliar
82
Regretful
66
Unpleasant
63
Boring
59